Below are some of the questions that we're asked on a regular basis. Please check the list below to see if your question is there, if not, place contact us right away via telephone or email - we'll be glad to assist you with your query!
Please read the instructions printed on your item's packaging, or enclosed with your item. If you cannot find the instructions, or you require further assistance, please email or call us and we'll be happy to hep you.
Prepare your tools! Q-tips, non-oil makeup remover, and tweezer (if needed)
After wearing your lashes, gently remove the strip from your lashe line. Start pulling from one corner. Do not pull from the center, as you may inadvertently pull some hairs out. Remove any leftover glue with your fingers or better yet, tweezers. Take care not to damage the band.
Clean up the unreachable makeup residue from the lashes strands using qtips and non-oil makeup remover
Place your lashes back to its case to retain its shape and protect them from dust and dirt
Extra tips: Never soak the lashes in any solution. We also advise against applying mascara to your lashes, as this will shorten their lifespan.